Terms and Conditions

TERMS AND CONDITIONS OF THE ONLINE SHOP AKCESORIA-REKLAMOWE.PL

1. GENERAL PROVISIONS

These Regulations specify the terms and conditions for making purchases and using services provided electronically by the Administrator within the service available at zdomenie www.akcesoria-reklamowe.pl (hereinafter referred to as the ‘Store’).
The Administrator is Reakcja Flagi Reklamowe Sp. z o.o. with its registered office in Poznań, ul. Szczawnicka 1, entered into the Register of Entrepreneurs by the District Court Poznań - Nowe Miasto and Wilda in Poznań, 8th Economic Department of the National Court Register under KRS number 0000825046, holding tax identification number (NIP): 7812005617 (hereinafter referred to as the ‘Administrator’).
The Administrator can be contacted by email at [email protected], by phone at: +48 668 966 772, at which the Administrator is available from Monday to Friday, excluding public holidays, from 8:00 to 16:00.
In order to use the Shop, it is necessary to have a device with access to the Internet and equipped with software for browsing and using websites, as well as access to properly configured e-mail, the address of which was indicated in the order.
Matters not covered by these Terms and Conditions shall be governed by, inter alia, the provisions of:
1. the Act on Providing Services by Electronic Means of 18 July 2002,
2. Consumer Rights Act of 30 May 2014,
3. Civil Code of 23 April 1964.

2. CUSTOMERS AND REGISTRATION

Browsing the range of products and services of the Store does not require registration.
Customers of the Store (hereinafter referred to as ‘Customers’) may be natural persons as well as entrepreneurs, i.e. individuals engaged in business activity, legal persons or organizational entities without legal personality, on behalf of which acts their authorized representative, who use the services provided electronically by the Administrator.
In order to use all the functionalities of the Store, the Customer must register by filling in an electronic form available in the Store, including providing the following data in the case of natural persons: First and last name, telephone, shipping address, e-mail address and established password and, in the case of entrepreneurs, the following data: company name, business address, registered office, active NIP number or EU VAT for non-Polish entities and e-mail address and established password. After registering with the Store, a confirmation of registration will be sent to the Customer's e-mail address provided during the registration process.
As a result of properly completed registration, a contract for the provision of services by electronic means (hereinafter referred to as the ‘Service Contract’) is concluded, and the Customer is granted access to an account created for him or her, which he or she can use to use the Store, each time after providing the e-mail address and password (login) submitted during registration.
The account contains (i) the Customer's data provided by the Customer in the registration form and (ii) data reflecting the Customer's purchase history in the Store. In the event of any changes to the data stored in the account, the Customer is obliged to update them immediately using the relevant form available on the Store's website. The Customer bears all responsibility if he/she indicates or maintains incomplete, outdated or incorrect data.
The Customer must not provide others with the possibility of using the account, including disclosure of the password used to access the account. The Customer is obliged to keep the password to the account secret and protect it against disclosure to unauthorised persons. The Customer is obliged to immediately inform the Store if the account access data has been taken over by third parties and explain the circumstances of this takeover.
If the Shop allows the submission of third-party data, i.e. other than the Customer (e.g. for the purpose of recommendation), then the Customer enters such data only if he or she has obtained the necessary consent from the person whose data he or she enters to use his or her data in the Shop, and in the case of unauthorised submission of the aforementioned data, he or she bears all liability associated with the submission of such data.
In the event of a Customer's breach of the Terms and Conditions, legal provisions or good morals, the Administrator may unilaterally terminate the Agreement for the provision of electronic services with the Customer or suspend its performance under a given account. This applies in particular to a situation in which the Customer downloaded or used in any extent materials available in the Store without the consent of the Administrator.
It is forbidden to aggregate and process data and other information available in the Store in any way whatsoever in order to make them available to third parties, both within other Internet services and outside the Internet. It is also forbidden to use the Shop's markings, including distinctive graphic elements, without the Administrator's consent.
The contract for the provision of services by electronic means between the Customer and the Shop is concluded for an indefinite period of time upon registration. The conclusion of a contract for the provision of services does not entail any financial obligations. The contract for the provision of services may be terminated at any time by a declaration made to the other party using the appropriate electronic form available in the Shop or by sending an electronic message to the e-mail address indicated in § 1(3) of the Terms and Conditions.
Notwithstanding the foregoing, a Customer who is a consumer or an entrepreneur to whom the rights of a consumer apply and who has registered, may withdraw from a contract so concluded without stating a reason within 14 days from the date of registration.

3. PURCHASES

To make a purchase, the Customer must be logged in to the Store.
The Store publishes information about the products offered by the Store (hereinafter referred to as ‘Products’). For the avoidance of doubt, this information does not constitute an offer but only an invitation to conclude a sales contract within the meaning of Article 71 of the Civil Code. The Customer's selection of the Products and confirmation of the will to purchase them constitutes an offer to conclude a sales agreement for the indicated Products (hereinafter the ‘Order’).
The Administrator stipulates that the photos of the Products are only exemplary and serve to present the models specifically indicated in them. Differences resulting from individual settings of a computer or other device used by the Customer during purchase (colour, proportions, etc.) cannot be the basis for a Product complaint.
The Administrator stipulates that all photos of Products and other materials on the website of the Store, including, in particular, text, graphics, logos, are the property of the Administrator or have been used by him with the consent of third parties who hold the rights to them. It is forbidden to copy, modify, distribute or otherwise use any materials placed on the Shop's website, including making them available online, without the written consent of the Administrator or any other authorised third party.
The Customer selects the Products by adding the Products to a virtual shopping cart. Placing Products in the shopping cart does not entail their reservation. If the number of available Products is exhausted before the Customer approves the Order, the Administrator reserves the right not to accept the Order.
Some Products are created based on the parameters individually set by the Customer, in particular taking into account the graphic file sent by the Customer (hereinafter: ‘Dedicated Products’).
Graphic files uploaded by the Customer for inclusion on the Dedicated Product should be prepared according to the technical conditions set out in the Store's file preparation specification, attached as Appendix 1 to the Terms and Conditions. There are several file upload options available in the Store, depending on the Dedicated Product selected by the Customer and the size of the file. Each file is checked for compliance with the Administrator's specifications in terms of: dimensions, open fonts, font conversion and punch space (basic verification). In the event of a negative basic verification of the file's compliance with the Administrator's specification, the Customer is obliged to make the necessary technical corrections to the supplied graphic files in accordance with the specification. If the necessary corrections are not made, the Order will not be accepted for execution. In addition, on the 4th (fourth) attempt to verify the file with compliance, the Administrator may add an additional fee, of which it will inform by e-mail and obtain the Customer's consent before making the correction.
The Customer, despite negative verification, may accept the graphic design, and the Administrator, together with the Customer's acceptance of the graphic file, accepts the Order for execution. In such a case, any complaint due to the graphic design not meeting the technical requirements specified in the specification will not be considered by the Administrator.
Graphic files provided to the Administrator by the Customer should be checked by up-to-date anti-virus protection software.
The Customer may provide the Administrator only with graphic files the use of which does not violate the generally applicable law or the rights of third parties. The Administrator is not responsible for the content of graphic designs sent by the Customer and does not correct such content. If the graphic designs submitted by the Customer contain illegal content, the Administrator reserves the right to refuse to process the Order.
After placing an Order and before its execution by the Administrator, the Customer may introduce changes to the Order. Any change to the Order shall be made after prior agreement with the Administrator via e-mail (e-mail: [email protected]).
In cases of inconsistency of the graphic file with the specification and in the case of introducing changes in the Order made, the Order completion date may be extended.
By placing an Order for Products, the Customer additionally confirms that he/she is familiar with: (i) the manufacturing technology of the ordered Products, including but not limited to the type of media and finish used, (ii) the behaviour of the ordered Products in a specific environment, in particular under adverse atmospheric, thermal or mechanical conditions. Each Customer has the right to order a sample Product against payment.
After the Customer has placed the Order and paid for the Product, the Customer receives a confirmation of the Order by e-mail from the Administrator together with information on the date of completion of the Order (i.e. dispatch of the Product(s) to the address provided by the Customer). In the event that only part of the Order has been confirmed, the contract is concluded only in respect of the confirmed Products. In the event that the Customer, who is a consumer or a business enterprise with consumer rights, is not interested in concluding a contract for a part of the Products, the Customer may withdraw from the contract within 14 days from the date of delivery of the purchased Products. Under no circumstances may the Customer withdraw from the contract for Dedicated Products.
The Administrator reserves the right not to accept the Order for fulfilment, of which it shall inform the Customer immediately, but no later than within 2 working days from the date of receipt of the Order or from the date of performing the necessary technical corrections to the graphic files by the Customer pursuant to Section 6, in particular in cases such as:
1. failure to include in the completed form all the necessary data for the execution of the Order;
2. unavailability of the Product;
3. failure to contact the Customer in order to complete and verify the data provided in the Order;
4. the Customer sending incorrect graphic files or uploading them incorrectly.
If the Administrator is unable to perform the service in whole or in part due to the Product not being available, or due to unforeseen circumstances it has not been delivered to the Administrator or has been damaged or lost, the Administrator shall immediately notify the Customer and return the price received or perform a substitute service of the same value as the price paid, at the Customer's choice and consent.
The Customer shall only be entitled to cancel a submitted Order until its status changes to ‘Accepted for processing’. It shall not be possible to cancel an Order once it has been paid for and uploaded or sent. Individual Orders in the shopping cart cannot be cancelled. It is only possible to cancel all Orders in the shopping cart. If one of the Orders in the shopping cart has reached the status of ‘Accepted for processing’ or a subsequent status, cancellation is not possible, even if it displays a previous status with another Order. Cancellation of an Order can only be done by the Customer, by sending an email to the Customer Service address [email protected].
After selecting the Products and before selecting the form of payment, the Customer is obliged to indicate the exact delivery address and contact telephone number, which may not be changed until delivery. A change of the delivery address is possible only in extraordinary circumstances upon agreement with the Administrator and before the transfer of the Products to the carrier for delivery.
After making a purchase, the Customer is obliged to read the information relating to the purchased Product in the ‘Additional Information’ section of the website.

4. PAYMENT

The current prices are shown on the website of the Store.
Payments are made by the Customer electronically using payment methods made available by a specialised payment institution with which the Administrator has concluded an agreement. When placing an order, the Customer may choose one of the available payment methods, in particular:
1. payment by ordinary or online transfer to the Seller's bank account;
2. online payment using electronic payment methods made available by a specialised payment operator;
3. payment via BLIK system.
When making a payment via payment cards with the online payment function or bank transfers, the Customer is redirected to the website enabling electronic payment, e.g. the login page of the Customer's bank or card authorization centre. If payment for a Product is not made immediately after the redirection referred to in the previous sentence, the Order placed by the Customer will be cancelled.
The price of the Product stated in the Product description is expressed in Polish zloty and includes taxes and all fees required by applicable law. The price does not include the costs of transport and delivery of the Products, the amount of which is indicated separately.
The purchase of the Product is documented by issuing a receipt or VAT invoice, which will be delivered electronically to the Customer's e-mail address indicated in the order.
The Administrator may grant the Customer a rebate or discount voucher under the rules described in the Store. Accumulated discounts can be used by the Customer only for the purchase of Products. The value of the discount reduces the price the Customer pays for the Product. Discounts can only be combined if this is clearly described on them. Discounts are not transferable and are never converted into cash or other benefits.

5. DELIVERY

The place of performance under the sales contract by the Admin shall be the place where the Product will be received (and in case of doubt, the place where the Product should be received as indicated by the Customer).
The Administrator informs about available delivery methods of the Products on the pages of the Store and when placing an Order.
The duration of the Order (Product delivery) is each time indicated in the Order confirmation.
In the case of international shipment, shipment of the Products takes place only to the European Union country in which the Customer is resident or established.
The Customer should check the condition of the Product immediately after delivery, while still in the presence of the carrier. If any damage is found that may have occurred during transport, the Customer should draw up an appropriate protocol with the carrier and immediately notify the Administrator.
The Administrator shall not be liable for non-delivery of the Product for reasons attributable to the Customer, e.g. in connection with indicating an incorrect or incomplete or ambiguous delivery address, which makes it impossible to deliver the parcel. In such a situation, the Administrator will notify the Customer of the failed attempt to deliver the Product.
In the case of failure to collect the parcel, after 30 calendar days, the Administrator has the right to dispose of the ordered Product.
In the case of delivery to areas subject to customs duties (e.g. Switzerland, Norway, selected postcodes in the United Kingdom), as well as in the case of delivery to areas subject to courier zone surcharges, the Administrator reserves the right to make an individual valuation and determine the delivery date of the consignment with the ordered Products or to withdraw from the fulfilment of the order.

6. NEWSLETTER

The Administrator can provide a newsletter service to Customers electronically, which consists in informing Customers free of charge about Products, promotions, contests and news in the Store, as well as about facts and events that may be related to the Administrator's business, and about services provided by the Administrator. The newsletter service may be provided by sending selected content via electronic mail to the electronic mail address (e-mail) provided by the Customer. The service is provided to Customers who have given their consent. The customer may at any time modify or cancel the newsletter service by changing the settings of their account or sending a cancellation to the e-mail address given in the footer of each newsletter message.
The administrator reserves the right to:
1. send advertising and commercial information to the Customer via the newsletter;
2. Temporarily switch off the newsletter service;
3. to completely discontinue the newsletter service;
4. discontinue the Newsletter service to a specific Customer in the event that he/she engages in activities that violate the provisions of law or these Terms and Conditions.

7. PERSONAL DATA PROTECTION

The Administrator is the administrator of the personal data of the Customers and persons designated by the Customers. Personal data shall be processed by the Administrator in accordance with the provisions of the law, including in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons in relation to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), in particular for purposes related to the Administrator's operation of the Store, including the conclusion and performance of sales agreements (handling of sales transactions of Products), archiving, as well as for marketing purposes concerning the services and Products offered. Provision of personal data is voluntary.
Personal data processed by the Administrator may be made available to entities entitled to receive them under applicable laws, including the competent judicial authorities.
Personal data relating to the Customers and other persons whose data has been reported by the Customer are protected by the Administrator against unauthorised disclosure, as well as against other cases of disclosure or loss, and against destruction or unauthorised modification of the data and information by means of appropriate technical and organisational security.
All information regarding the processing of personal data by the Administrator is governed by the Administrator s Privacy and Cookie Policy, available at https://www.flag-accessories.com/en_GB/i/Privacy-Policy/23.

8. COMPLAINT PROCEDURE

The Customer may file a complaint against the Administrator, in particular in the case of non-compliance of the Product with the sales agreement or defects in the Product, as well as if the Administrator's actions are improper or inconsistent with the provisions of the Terms of Use or the contents of the Order. Complaint procedure concerning Customers who are consumers or entrepreneurs acting on the basis of consumer rights is regulated in § 9 of the Regulations, and concerning other entrepreneurs in § 10 of the Regulations.
Complaints shall not be subject to:
1. insignificant colour differences in relation to the colour standard approved by the Customer, as referred to in Article 5(6) of the Terms and Conditions (the Administrator shall not be held liable for deviations from the colours desired by the Customer if the Administrator has not received a colour standard, such as cromalin or other reliable print (digital proof) from the Customer in accordance with Appendix 1 (specification of preparation of files for printing) when placing the Order;
2. slight differences resulting from the comparison of the proofs (proof prints) with the Product;
3. slight differences in dimensions not affecting the usability of the Product;
4. insignificant differences resulting from the comparison with the content of the Order, which do not affect the intended use of the Product.
When the replacement or repair of the Product proves possible, the Administrator will notify the Customer and provide all information regarding the further course of action. In the event that the refund of all or part of the price is justified, the payment for the Product purchased by the Customer will be refunded within 14 days of the decision to return, but not earlier than after the Administrator receives the return of this Product or proof of its return, unless the Administrator waives the requirement to return it via e-mail.
The refund will be made in a manner analogous to the method of payment for the Product chosen by the Customer. In the event that the Customer used a discount accumulated on their Account when purchasing the Product, the refund will be reduced by the value of the discount used, which the Customer will be able to use in future transactions.

9. COMPLAINT PROCEDURE FOR CONSUMERS AND ENTREPRENEURS WHO HAVE CONSUMER RIGHTS

The provisions of this paragraph apply exclusively to consumers and entrepreneurs who have consumer rights.
A customer who is a consumer or an entrepreneur who has consumer rights may file a complaint to the Administrator, in particular in the event of non-compliance of the Product with the contract, and also if the Administrator's actions provided for in these Regulations are carried out improperly or in breach of the provisions of the Regulations.
A complaint may be submitted in any form, including electronically via the contact form located on the Store's website https://www.akcesoria-flagowe.pl/pl/i/Kontakt/15 by e-mail to the e-mail address [email protected] or in the form of a registered letter to the Administrator's address: Reakcja Flagi Reklamowe Sp. z o.o., ul. Szczawnicka 1, 60-471 Poznań.
In the event that the Customer is obliged to make the Product available to the Administrator, the Administrator will collect the Product from the Customer, in particular by sending a return label and providing instructions for shipping the Product. However, the Administrator reserves that it does not accept cash on delivery.
The complaint should include: first name and last name or company name, e-mail address under which the Customer appears in the Store, description of the circumstances justifying the complaint, as well as the Customer's specific request related to the complaint being submitted. In order to consider the complaint, the Customer is obliged to provide additional information at the Administrator's request, enabling its consideration, and in special cases, return the Product to the address indicated by the Administrator.
If the data or information provided in the complaint requires supplementation, the Administrator asks the Customer submitting the complaint to supplement it in the indicated scope.
The Administrator considers the case within 14 (fourteen) days from the date of receipt of the complaint.
The Customer will receive information on how the complaint will be considered, in a manner consistent with their wishes (e.g. by electronic correspondence, to the address provided by them during registration or in writing). In the event of rejection of the complaint, the Administrator will notify the Customer of this, stating the reasons for this decision. Failure to respond from the Administrator within the aforementioned 14 (fourteen) day period results in the complaint being considered justified.
The Customer has the possibility to appeal the Administrator's decision regarding the complaint submitted electronically to the e-mail address: [email protected].
A customer who is a consumer may use an out-of-court method of handling complaints and pursuing claims, including:
1. mediation conducted by the competent Provincial Inspectorate of Trade Inspection, to which an application for mediation should be submitted. As a rule, the proceedings are free of charge. The list of Inspectorates can be found here https://uokik.gov.pl/pomoc-dla-konsumentow#faq595,
2. assistance from the competent permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which an application for consideration of the case before an arbitration court should be submitted. As a rule, the proceedings are free of charge. The list of courts is available at: https://uokik.gov.pl/pomoc-dla-konsumentow#faq596,
3. free assistance from the municipal or district consumer ombudsman;
4. the ODR online platform available at: http://ec.europa.eu/consumers/odr/.

10. COMPLAINT PROCEDURE FOR ENTREPRENEURS OTHER THAN ENTREPRENEURS WHO HAVE CONSUMER RIGHTS

The provisions of this paragraph apply only to entrepreneurs who are not entitled to consumer rights.
A Customer who is an entrepreneur not acting on consumer rights may file a complaint to the Administrator, in the event of defects in the Product within 14 (fourteen) days in the period from June 15 to September 15, and in other periods within 7 (seven) days, counted from the date of receipt of the Product by the Customer. In the case of fulfillment of some Orders, this period may be extended by the Administrator upon the written justified request of the Customer, the Administrator reserves the right to refuse to consider the complaint after the expiry of the period indicated above. The Customer, who is an entrepreneur not acting on consumer rights, may also file a complaint to the Administrator if the Administrator's actions provided for in these Regulations are carried out incorrectly or in breach of the provisions of the Regulations.
Complaints regarding Orders not exceeding the amount of PLN 1,000.00 (one thousand) or EUR 250.00 (two hundred fifty) should be submitted via e-mail to the e-mail address [email protected].
Complaints regarding Orders exceeding the amount of PLN 1,000.00 (one thousand) or EUR 250.00 (two hundred fifty) should be submitted via e-mail to the e-mail address [email protected], attaching a completed complaint form located on the Store's website https://reakcja.eu/files/formularz-reklamacji-reakcja.pdf.
The complaint should include: the company, e-mail address under which the Customer appears in the Store and the order number to which the complaint relates, or other circumstances justifying the complaint, as well as the specific request of the Customer related to the complaint being filed.
The Customer is obliged to deliver within 7 (seven) days of filing the complaint: (i) the Product at their own expense to the address of the Administrator Reakcja Flagi Reklamowe Sp. z o.o., ul. Szczawnicka 1, 60-471 Poznań, (ii) photos of the Product subject to the complaint. The Administrator may consider that sending photos of the Product showing the reason for filing the complaint is sufficient to resolve the complaint.
If the data or information provided in the complaint requires supplementation, the Administrator requests the Customer filing the complaint to supplement it within the specified time and to the specified extent, reserving the right to refuse to consider the complaint in the event of failure to meet the deadline by the Customer.
The Administrator shall consider the case within 14 (fourteen) days from the date of a correctly prepared complaint and from the receipt of the Product or photos of the Product. The Administrator reserves the right to extend the complaint consideration period once, of which the Customer shall be immediately informed via e-mail to the e-mail address indicated by the Customer in the submitted complaint. The expiry of the deadline for considering the complaint shall not constitute acceptance of the complaint.
The Customer shall receive information on the method of handling the complaint via e-mail to the e-mail address indicated by the Customer in the complaint. In the event of rejection of the complaint, the Administrator shall notify the Customer thereof, stating the reasons for this decision.

11. WITHDRAWAL FROM THE SALES AGREEMENT

The Customer, who is a consumer or an entrepreneur acting under consumer rights, may withdraw from the sales agreement without giving reasons within 14 days from the date (1) on which the Customer came into possession of the Product or on which a third party other than the carrier and indicated by the Customer came into possession of this Product, (2) on which the Customer came into possession of the last of the Products or on which a third party, other than the carrier and indicated by the Customer, came into possession of the last of the Products in the case of an agreement requiring the transfer of ownership of multiple Products that are delivered separately. Withdrawal from the agreement may be made using the contact form located on the Store's website by e-mail to the e-mail address [email protected] or in writing to the address Reakcja Flagi Reklamowe Sp. z o.o., ul. Szczawnicka 1, 60-471 Poznań. In the event that the Customer has purchased more than one Product within a single Order, the withdrawal may apply to all or only the Products selected by the Customer, provided that in the event that the Product is sold as a set, kit or package, withdrawal is possible in relation to this set, kit or package. The Customer may use the return form template, which is Annex No. 2 to the Regulations.
The right to withdraw from the sales agreement does not apply if the subject of the Order is a Dedicated Product (see § 3 sec. 6).
In the event of effective withdrawal from the contract, the contract is considered not to have been concluded in relation to the Product (set, kit or package) from the purchase of which the Customer withdrew. The Product that does not bear traces of use should be sent in the original undamaged packaging, with complete equipment and accessories. The return should take place immediately, but no later than within 14 days from the date of receipt of the Product. The cost of returning the Product to the Administrator is borne by the Customer. In the event of effective withdrawal from the sales contract, the Administrator shall refund the amount paid by the Customer for the Product in a manner analogous to the method of payment for the Product chosen by the Customer. In the event that the Customer used a discount to which he is entitled when purchasing the Product, the refund will be reduced by the value of the discount used, which the Customer will be able to use in future transactions.
In the event of an effective withdrawal from the sales contract, the Seller guarantees the refund of the price of the Product and the costs of shipping the Product to the Customer. If the Customer has chosen a method of delivery other than the cheapest standard method of delivery offered by the Seller, the Seller is not obliged to refund the Customer the additional costs incurred by him.
In the event of exceeding the deadlines for withdrawal from the contract specified in this article, the Administrator will send the returned Product to the Customer at his expense. Failure by the Customer to comply with the procedure for withdrawal from the contract described above may result in a significant delay in the completion of the procedure for withdrawal from the contract, and thus in the order for the refund of funds due to the Customer.
The Customer is liable for the reduction in the value of the Product resulting from its use in a way that goes beyond what is necessary to determine the nature, characteristics and functioning of the Product.
The right to withdraw from the contract does not apply: (1) to products or services whose price depends on changes in the financial market that are beyond the Administrator's control, (2) to products with properties specified by the Customer in the Order or intended to meet their individual needs, (3) to products that after delivery, due to their nature, are inseparably connected with other items, (4) in relation to a contract concluded through a public auction, (5) if the Administrator has fully executed the Order with the express consent of the Customer, who was informed before the commencement of the provision that after the provision by the Administrator he will lose the right to withdraw from the contract.

12. FINAL PROVISIONS

The Seller reserves the right to change the Regulations in the event of:
1. technological or functional changes in order to improve the operation of the Store;
2. changes in the scope or method of services provided by the Seller;
3. changes in generally applicable legal provisions;
4. the need to adapt the Regulations to the positions of court rulings or administrative decisions;
5. the occurrence of security reasons, prevention of abuse, improvement of privacy protection;
6. editorial changes.
The Seller will inform Customers who have an account in the Store about each change in the Regulations by sending appropriate information to the e-mail address provided by them. The changes come into effect at the time expressly indicated by the Seller, but not earlier than 15 (fifteen) days after notifying the Customers about the changes. The change to the Regulations shall enter into force on the date specified in the notification, unless the Customer submits a declaration of non-consent to the amended content of the Regulations within that period, which declaration shall be tantamount to termination of the agreement for the provision of electronic services in the scope of maintaining an account (on the principles specified in § 2, section 9 of these Regulations). Customers who placed an Order before the new Regulations entered into force shall be bound by the previous Regulations.
The Administrator may provide any additional services on the basis of separate regulations.
The Customer is obliged to refrain from any actions of an unlawful nature, and in particular from using the Store directly or indirectly for purposes contrary to the law, in order to violate the provisions of the law, from using the Store in a manner contrary to the Regulations, good practices or generally accepted principles of using the Internet, in a manner violating the rights of the Administrator, other Customers or third parties, in particular by providing false data, impersonating other entities or abusing the rights held, as well as from providing data causing disruption of work, overloading of IT systems or unauthorized modification of data contained in the Store.
All attachments to these Regulations constitute an integral part thereof:
1. Annex No. 1 - Specification for preparing files for printing Store
2. Annex No. 2 - Sample declaration of withdrawal from the sales agreement
The law applicable to sales agreements between a Customer who is not a consumer and the Administrator under the terms specified in the Regulations is Polish law. Any disputes that arise from the application of these Regulations will be resolved by competent common courts.
These Regulations shall enter into force and apply from the date of their publication, i.e. from 04.10.2024.

ANNEXES:

Annex No. 1 - Specification for preparing files for printing Shop - available at the link https://reakcja.eu/files/specyfikacja-pl.pdf
Annex No. 2 - Sample declaration of withdrawal from the sales agreement https://reakcja.eu/files/wzor-oswiadczenia-o-odstapieniu-od-umowy-sprzedazy.docx